Return Policy

Playmore Design Corp Return Policy

Playmore Design Corp will accept all returns of products in their original packaging or on the original shipping pallet within 30 days of delivery to customer’s facility, but customer will be responsible for all shipping costs.

After 30 days, a restocking fee of 15% of purchase price plus all related shipping costs will be charged to the customer for those items returned in their original packaging or on the original shipping pallet.

After 45 days, no returns will be accepted.

Items that have been opened and used are not eligible for return unless there is a warranty concern. For details on our Warranty Policy, please see your products’ Installation Instructions or find Playmore Design Corp’s Warranty Policy online.

If customer has pre-paid, a check will be issued to the customer’s billing address within 30 days of receipt of returned product at Playmore Design Corp’s facilities, minus shipping costs or restocking fees when applicable. Customers may also request a credit to be applied to their account.

To initiate a return please contact Playmore Design Corp at info@playmoredesign.com or 704-376-PLAY.